B

Brenda S

4 years ago

The lobby was beautiful and promising. But the roo...

The lobby was beautiful and promising. But the room was horrible. I had a single room, and I guess they believe solo travelers have no bags, no clothes and are giants. I had to put my suitcase on the bedside table, because there was no other place to put it. There was one metal office chair, which blocked the hallway so you had to walk sideways to get past it. There was no desk to sit at, only a tv stand with the coffee stuff on it. They said there was free water in the room, and it was in this lovely big glass bottle. But when I took the cap off, I realized it was not sealed and this was just tap water. I tasted it and it was STALE tap water. The shower sprayed water all over the bathroom, wetting the towels and my clothes, which were on the floor, because the only hook was about 7 feet up on the wall. The toiletries were on a shelf above my head. The closet had 4 hangers. It would not fit anymore and it was so shallow my bag would not fit inside. The hairdryer didn't work. I had barely enough room to get around the bed. Thankfully I was only staying one night. Had I booked this single room for a week's stay, I would have been furious. Far far too expensive for what I got. The only pluses were the breakfast, which was good and the staff were friendly, and the front desk staff who were very helpful.

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