Mahesh Rajapakse Review of Skullcandy Inc.
The crusher head phones in particular are absolute...
The crusher head phones in particular are absolutely amazing.
Absolutely hate the sports headphones. You never know when they will work and when they won t.
DETAILS
Have had several method wireless units stop holding charge between 1 to 20 weeks. After almost 9 warranty replacements I think it s safe to say that the method headphones are absolute garbage and skull candy is not doing anything to fix the issue.
The warranty process is not too cumbersome except for the turn around time of getting a new unit. (2-3 weeks) AND considering I have to pay for mailing the units every time they fail. My method headphones have now failed over 9 times! I have found many customers complain on blogs about the same issue.
Some representatives are very friendly and helpful where as some I have had to deal with should not be In customer service. One in particular I have had the misfortune of having to deal with multiple times, does not have an ounce of professionalism at work.
Update
The sports headphones in my experience stop working about 2 months into use. I had better support when I called the main office and had them transfer me to management after so many issues in the past. Also found out the 1800 calls go to a separate office and that maybe why some representatives are not as helpful and knowledgeable about the units.
Ultimately, After close to 15 faulty sports headphone units I purchased a pair of Bose to avoid reinventing the wheel.
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