Never ever book with Flight Network. They emailed ...

Never ever book with Flight Network. They emailed me to tell me my connecting flight was moved to THE DAY BEFORE. I was very confused how that would even work for my schedule. I emailed them back, asking how is it possible that my connecting flight has been moved a day earlier. It took them DAYS to reply (which costed me more, time=money when it comes to flights). When they finally replied they said they can only issue me a refund. No help. No discount. No accommodations. Nothing.

I also ONLY found their email because I happened to search 'Flight Network' into my email, looking for my flight information. This email about my connection flight being moved a day earlier never made it on my Inbox page. If I hadn't happen to search for it that day, I wouldn't even have known. I had to take all the precautions and steps to follow up. Nobody called. Nobody even realized my flight schedule no longer works with my connecting flight moved a DAY earlier.

I booked this several MONTHS ago. And now, 2 weeks before my trip, my connecting flight is ruined, and they offered me NOTHING. NO OTHER FLIGHTS. NO HELP. NO DISCOUNT. NOTHING. Rebooking 2 weeks before costed me an arm and a leg (this was for 2 people, which costed me an extra 800 dollars).

Worse customer service experience ever. Cost their customer an additional 800 dollars, didn't care, offered zero help in any form or way. Customer had to do all the work and still lost out. Never book with them.