Erika Besler

Review of Lewisville Volkswagen

We are new to the area and took our beetle here fo...

We are new to the area and took our beetle here for some warranty work. Had a great experience, they put us in a rental and everything went great so when my GLI wouldn t start the day before making a trip to CA we had it towed here. It got there on Friday and we had some serious communication issues with our advisor until Tuesday when we had to get management involved. Even though our trip was a little delayed from the extra time needed, I was blown away at how well they came through and made sure my car was done that day. The tech David was on the phone with my husband at almost 7pm still working on it. I really appreciated the extra time spent to make sure we would be on the road.