Avoid, Avoid, Avoid

Avoid, Avoid, Avoid

Wishing there was a zero star to rate this company so in order to do this review I had to click on 1 star.

The company's meme to 'live life easier with RHP' couldn't be more further from the truth. In the 21st century you probably expect a housing association like RHP, of which has a very lavish, modern looking exterior to their official premises to be able to deal with all sort of things out of the blue such as asbestos ridden properties in an appropriate manner and always put the tenant/s first, treated to high standards of quality care and monitor any other disrepairs within a reasonable time frame, however sadly it's never been the case. There are so many imperfections it's simply spellbinding and shocking to not make of public interest.

In 1990 under the leadership of John Prescott most people would of known that the use and installation of asbestos based materials was banned in the UK and around the world as seen in the media. It doesn't take a genius to work out how to handle homes with asbestos. According to the health and safety website HSE they indicated that if your living with asbestos in your home to proceed with caution, it poses an extremely dangerous risk to people's health, such as the build up of various cancers if breathing in disturbed asbestos fibres, stating no amount is safe . They also make it clear to remind you it is the landlords responsibility to let you know if it's asbestos in your property and if it's been disturbed. The idea of living in a property with asbestos ridden and damp on the walls in every corner of the rooms being an asthmatic and other medical conditions sickens me to the core. What's more, to be forced to live in the same property whilst removal of asbestos and other repair works is carried out the same time no information given. Including no response from RHP as a duty of care to clarify the work involved, asbestos safety report and/or damp and mould inspection feedback.

The thought of bringing this to the other tenants was out of order say the least. Imagine leaving a vulnerable tenant alone in the dark suffering from blackouts due to poor ventilation and bad condensation at a inhabitable property , neglecting for three months constantly ignoring them. Its really odd being a lot of effort has gone into updating their new online website complete comparison. Not to mention cancellation of repairs when logged numerous of times or emails sent asking typical questions to their customer services. Pushed and pulled to different advisors on the live web chat.

The company is forever sending out letters notifying tenants of final rent arrears and continuing to increase the amount of monies owed to them threatening and harassing over legal action when not even living at the property. The more it continues to ignore a tenant, carry out necessary disrepairs, negligence and pressure behaviour, the more tenants will rise up fighting for justice.

The bigger picture of this is if it continues, sooner or later the truth will come out. Don't put your head in the sand if you are going through a rough time, keep strong. I recommend not signing any contracts with RHP and if already done so try to get it cancelled in line with t and c ( find free legal aid ) and to go to another landlord. RHP are in not reputable or reliable. They make living life harder. Avoid, Avoid, Avoid.