Vimatice Jackson

Review of Blue Cross Blue Shield of Illi...

HORRIBLE!!! Customer service sucks, and each perso...

HORRIBLE!!! Customer service sucks, and each person gives you a different story. When their plans change, so does prescription drug prices -- something they don't tell you when you first sign up! Had I known this initially, I would've NEVER EVER signed up for their insurance! Nobody can help you, and this is what I am paying for?? People with insurance under the Affordable Care Act get better service. As a senior citizen who has worked for over 40 years of my life, I say that BCBS should be ashamed of themselves!!! Definitely not the company it used to be.