Hailey And Nathan

Review of Ottumwa Regional Health Center

I was having really bad hallucinations for the fir...

I was having really bad hallucinations for the first time, so I had someone drive me to the 24/7 crisis center at the Southern Iowa Mental Health Clinic. They wouldn t have let my boyfriend stay overnight with me and they totally understood, so they recommended that I go to the ER to have my vitals checked and to see if I needed to take any medication. So we went to the emergency room and when I got into the room the nurse explained to me that I would have to stay 4 to 5 hours and wait to video chat with a psychiatrist and that I would need to change into a hospital gown. I was nervous and had bad anxiety because not only was it such a small room but there was a bed that took up most of the room and I had the people that dropped me off waiting for me outside. When the nurse left the room I told my boyfriend that I didn t want to stay, so he went and talked to her. When she didn t think he could hear her, she whispered to another nurse they don t want to stay that long, I think they just wanted to get meds and leave. I signed to get released and she told me feel better honey, and as I went to give my ID and insurance card to the lady at the desk, she was whispering to another girl and they both kept looking at us, so I know she was telling her about how I just wanted to get drugs and go. I ve heard so many terrible things about this hospital but since this was the closest to my location and it was an emergency I figured I had no other choice. I will NEVER come back here EVER again. It hurts knowing that these nurses are probably saying terrible things about their patients behind their backs.