Bought a car that wasn't blowing cold ac. Salesper...

Bought a car that wasn't blowing cold ac. Salesperson said if we got the warranty the ac would be covered under it. Turns out only certain parts of the ac was covered and our particular part wasn't covered. Financial advisor, Rex, said he'd handle the problem and promised we wouldn't have to pay anything out of pocket. Lies. Ended up having to pay half of the cost. Trying to get a hold of someone to talk to was a nightmare. Either being put on hold for 15-30 minutes, getting nothing but their answering machine, or being told they'll call us back and then never hearing from them.

Update: called the customer relations manager, Blair Brewer and asked him to call me back because of course it went to an answering machine instead of an actual person. Wasn't surprised that he never bothered to return my call.