Gerrod, was very helpful and professional and did ...

Gerrod, was very helpful and professional and did a great job of both diagnosing and fixing a refrigerator which was determined to give us riverfront property in the kitchen and balmy temperatures instead of cooling. He fixed the leak and returned the refrigerator to appropriately frigid temperatures and was able to clearly communicate the problem and what was needed to repair it. And the price was much lower than I would have imagined.

October 8: Now for an edit. Turns out, once I got back home, that the refrigerator wasn't fixed after all. After I complained, they sent another repair person the next day who expected me to have ordered parts and have them waiting for him (really? I was supposed to even know what parts to order? And to order parts when nobody had said a word about it?). I tried calling Puls back and they had turned off their answering machine and I couldn't even leave a message. Several days later they still haven't contacted me, even though they know the refrigerator isn't working. I tried several times to call and leave a message asking what to do next. I finally contacted somebody else.

Ignore all those stars. I can't figure out how to remove them. I really did appreciate the first repairman. But everything after that, when the problems were more serious, was a problem.