I needed to have a document notarized. I called t...

I needed to have a document notarized. I called the store and reviewed the notary service information on their website. The automated information provided via phone indicated this store has a notary service and refers you to the store s website. I reviewed the information about the notary service on their website. The website indicates the notary service is scheduled by appointment. I made an appointment and when I arrived at the store I was told that I need to get in line and the notary service is not by appointment but by first come first serve. In addition I tried to call the store to get additional information prior to my scheduled appointment but no one answered the phone call. This is terrible customer service and information.