I have been going here with my family for 5 years....

I have been going here with my family for 5 years. Since they had a change in staff the office has gone down. They have mishandled insurance information, wait times increased by an hour, and their staff is rude. I have had enough and after today's appointment where my son had an appointment at 9:45am to do blood work and was required not to eat since 12am and they kept him waiting for an hour while they figured out what blood test needed to be done and forgot about him. I will be taking my entire family out of this location.