Tobias H

Review of BMW of Sterling

Bought a certified pre-owned car last summer.

Bought a certified pre-owned car last summer.
From a buying experience it was top-notch. Sales guy was great, finance director was accommodating and nothing had the feel of your typical pushy car sale.
My issue is mostly my own fault. I looked at the car on a rainy day and couldn t see a lot of scratches and small dents that really come out in the sun light. I asked about it afterwards (if it can be fixed) and they said I was SOL.
The inside cup holders looked like they had some kind of liquid spilled on them and I was told that would be cleaned up. Turns out the plastic was bubbled up and peeling and since they were cleaning the car while I was signing paperwork I m just stuck with it now.
Also, the car was certified preowned but I needed all new tires after 6 months, again my fault for not thoroughly inspecting the car, but I was really convinced that a certified pre-owned luxury vehicle would be in top notch shape.
It s in poor cosmetic condition and I got stuck with it. Lesson learned.
Although the staff was nice I will not buy here again because I do feel like I got duped into beat up car.
Oh well...