T

Teresa Cogswell

4 years ago

I purchase a vehicle about every 4 to 5 years thou...

I purchase a vehicle about every 4 to 5 years though first time and last time dealing with this dealership. The purchase of my vehicle was very smooth but after I purchased they started calling us a MONTH later stating the paperwork was all wrong and we would have come back and sign new papers which we did. To make a long story short it took them 2 months to pay off my trade in because of THEM doing paperwork wrong, which made me late on a payment on my trade in, the car I had not had in almost 2 months, so needless to say that payment went on my credit!! I take pride in keeping my credit good, and it makes me really mad that because of them not knowing how to do paperwork and getting payoff done in timely manner, I now have something against my credit!

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