Lived in Thanet for over 20 years before moving a ...

Lived in Thanet for over 20 years before moving a year ago to Derbyshire. TDC is by far the worst local authority I've ever had to deal with in my almost 70 years living on the planet. Long phone queues plus dour, unhelpful staff when finally connected. Completely unfit for purpose.

Thankfully my current local authority (South Derbyshire District Council) is truly excellent and shows what a local council can achieve - phone calls answered promptly by cheerful, friendly and helpful staff with issues quickly resolved. TDC take a lesson!!