There was no SANITIZERS in room, I booked for ne...

There was no SANITIZERS in room, I booked for new year eve from booking.com and the price after tax was something around 260 CAD but after comming 330CAD on my credit card. The view is good but, it is the first hotel I stayed in Canada and I surprised for poor service. You pay for hotel and you have not even 1 bottle of water in your room. You have too pay 50 dollars for parking every night! What do you really call 4 star Hotel dude?