Pamela Rhoads

Review of Stokes eye center

The entire experience makes you feel like just a n...

The entire experience makes you feel like just a number. They get the job done but they don t care about patients. 2 years ago I brought in a copy of a diagnosis my brother had for an eye disease and my own eye disease. Today they had no record of that. Front greeters are unfriendly. The two people on the back side were friendly with smiles but still production oriented. I m disappointed in the entire customer experience and as a professional responsible for customer experience I m qualified to say this. I only gave 3 stars because they are adequate.