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JAVIER ZUGARRAMURDI

4 years ago

They canceled my reservation and had no place to s...

They canceled my reservation and had no place to stay at 1 am. Worse service. Simply unacceptable. Regarding de replay by the hotel let me quote you replay when i let you know my bank rejected the charges

Thank you for contacting the Sandman Hotel Group. This is to confirm that we have your reservation at Sandman Vancouver City Centre. Front Desk will take care of the charges once you're in the property.

It can not be any more clear. Hope you don t treat any other costumers like you treated us.

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