Mehdi Tiamani

Review of Kenzi Menara Palace Marrakech

Old hotel but in good condition, decent infrastruc...

Old hotel but in good condition, decent infrastructure.
Pleasantly surprised by the lovely room staff. I would especially like to thank Jamila & Naima for their attentions. And the Community Manager who gave us a welcome worthy of a 5 * with in addition an unexpected upgrade and an irreproachable attention to detail.
Big negative point: you have to be constantly in demand to have the strict minimum in the restaurant (water, towels and cutlery), even if it means repeating the request, where the butlers were not all up to their standards. servers.
The waiters however were impeccable.