I am giving you 1 star because i can't give 0. I h...

I am giving you 1 star because i can't give 0. I have ported my number to Lebara but i can't call anyone, i can't use internet, i can't do anything. I've contacted Customer Care, they said the portation has been succesufull, but i can't use my phone. I can't even connect to Lebara app. I have one week since they are telling me that they will solve the problem and nothing happend. They said they will call me till the end of the day but they didn't. Next step it will be to port my number to another network.