WARNING DO NOT USE FUNctionabilities!!! This facil...

WARNING DO NOT USE FUNctionabilities!!! This facility claimed they accepted Cigna insurance and when Cigna advised my out of pocket portion was only $40.00 for my childs testing this provider decided to withhold a claim from the insurance and stick me with a $1200.00 bill. Provider has been advised any claim sent through my insurance will be paid when showing amount owed on my EOB. My $1200.00 is still in dispute with Cigna since April 2018. Because I disputed my bill the provider advised I would have to pay all expenses out of pocket if I wanted my child to continue therapy. I have asked to be provided a full billing summary Of all services provided and of all payments made to function abilities. I was advised by Tracy the office manager I would need to fill out their release form and have it notarized. What kind of facility has you notarize documentation for a release of medical billing information? A month later July 19th 2018 to be specific Function ability's ran my card on file with out authorization for $300. Not only did the company run my card for $300 there were other attempts made to see how much money was on my card to run. This company is involved in insurance fraud credit card fraud and should not be used. If you choose to use function ability's for your child's therapy I highly recommend reading all of your documentation and asking questions before your card is placed on file with them. I also recommend to keep an attorney in your back pocket to read any documentation sent from function ability's. I highly recommend taking your child to primary children's where billing is done correctly and accurately and you are sent bills in the mail and charged the correct co pay. Function abilities required me pay an additional $35 facility fee each time you bring your child because they couldn't set up their contract correctly with Cigna. Function abilities is a rip off do not use their service. GO ELSEWHERE!!!!

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