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dezielsj

3 years ago

Horrible Customer service. They do not communicate...

Horrible Customer service. They do not communicate well with the customer and fail a lot of times to show up when they say they will. Had to re-work a bunch of siding issues. Ordered and installed wrong windows, and failed to put in installation in the windows, so had to re-do those and now have a bunch of holes in the trim work and they aren't going to replace. Seems like they take short cuts to save a buck where ever possible and then have to spend more time and money later to re-work issues that we find. Did not clean up after themselves. I had to go around and pick up nails left behind on the ground and the roof. They say the will come out and take care of it, but don't show up when they are supposed to and don't tell you sometimes when they do show up. Communication is horrible with them.

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