Denise Boyer

Review of Franklin PUD

My bill was due 5 days ago but just got a FINAL NO...

My bill was due 5 days ago but just got a FINAL NOTICE in the mail?.....I will get shut off in 10 days? ....OK....Went to pay and was required to use SmartHub, which I might add, may be a 'Hub' but it is far from 'Smart'. Tried signing up but was told my info was incorrect? (I had my account number right in front of me, and I hope I know my own last name and email)....Called the 'pay by phone' number and was only given the option to update my phone number or update my PIN. Am I missing something?