Riddle me this.... Funds in my account, chose from...

Riddle me this.... Funds in my account, chose from your given options to withdraw, then you state you cannot process the transaction.... But you can charge my account an NSF fee for the same amount as the application fee you stated you couldn't withdraw originally. So you take the original funds for the application fee to pay your NSF fee then don't clarify the transaction when sending the transaction to post to my bank? When speaking to their "human" representative, they don't have a clear explanation of how you get the funds for my original requested transaction but take funds for an NSF fee... Update your script. Update... I understand how NSF Fees work. I don't understand how you can pull funds from my account after you stated there was insufficient funds to begin with... I contacted my bank and they stated you received your funds which you all claim takes 3-5 business day to pull but the only thing you pulled was a NSF fee...