Price-performance ratio does not fit!

Price-performance ratio does not fit!

Have stayed in the glass tower. The hotel is very worn out. Furniture in the room chipped off, the fabric is broken on the floor lamp, hanging down in tatters, some curtains are not in the rails, the washbasin in the bathroom has many cracks, doors do not close properly, only jerk shut, which is the case with the bathroom door it is very disadvantageous if the toilet is visited at night.

The windows do not close properly and are not soundproof. The bed was comfortable.

The next day the cleaning staff forgot to close the window after airing. When we got into the room that evening, it had cooled down, the heating was cold.

The breakfast is absolutely not worth four stars. Since I have breakfast at my favorite bakery, it is cheaper and richer.
Machine coffee, diluting juices, jam was not refilled, plates were partly dirty, otherwise normal standard pastries, sausage, cheese, muesli, ...

There is only one elevator for guests and staff. After breakfast we had to wait 3 elevators (was always loaded with laundry and cleaning material) to get into the room.

For dinner we appeared as reserved at 7 p.m., but there was no waiter on site. After approx. 10 min. If we wanted to go to the bar to ask there, a waitress appeared from the kitchen and showed us the table. The 3-course menu offered was okay.

The wellness area was visually inviting, seemed to be new or little used. There was a tea bar and diluting juices. The advertised fresh fruit was not available. In the soft sauna, the stove probably made a loud bang when it was switched on or reheated, which made relaxation impossible. Otherwise pleasant relaxation rooms and loungers.
Moldy joints could be seen in the cold pools of the Kneipp pools.

The view and location are great, but the hotel is not worth four stars and overpriced.
Generally one could not find any effort. Front desk gave the impression to want to check in quickly. Also worth mentioning is the paid underground car park.