I recently upgraded to an NBN50 Unlimited HFC conn...

I recently upgraded to an NBN50 Unlimited HFC connection with iiNet and reliably obtain 47888 Kbps upload and 19232 Kbps download, which is great. However as a long term customer I was disappointed that I was not told up front that the included VoIP service would not include voicemail, that multiple support interactions about this gave conflicting advice, and that a complaint was necessary to get a straight answer. I'm used to better from iiNet. The fact that NBN VoIP would not feature voicemail should have been advised to me by iiNet sales staff, since it involved the loss of a feature available with the ADSL 2+ from which I was upgrading. While iiNet provide a reliable service with generally very good customer service, evidently caveat emptor still applies!