Jonas Hertz

Review of Petaluma Health Center

I have never written a bad review about a place, b...

I have never written a bad review about a place, but in this case, I cannot keep my mouth shut; I am enraged. I scheduled a physical for my almost three year old son because I needed his eyes checked, as I think his tear ducts do not work properly. But instead of getting anything checked, they asked me a bunch of questions for almost an hour and a half, even bringing in a psychologist because he seemed to be "acting out" and has a lot of energy. Ummm... Duh. He is a two year old boy, who yes, is very active, because his parents are very active.. There is something wrong with this??? My son is very healthy, respectful and a happy kid; he has a great life, surrounded by people who love him, and yet they act like he might have a mental disorder or need to be on drugs. It was an absolute joke! They made a big deal because he was saying no to them for taking his temperature, etc, like it was a bad behavior, but hello? he doesn't know you or what checking his blood pressure is, etc. These doctors were suggesting counseling for myself and my son, parenting classes, but NEVER gave me any answers to any the questions I had or even looked at his eyes. They NEVER examined him, but made him draw? Then they scheduled a second physical to try again in a month. It is all for extra money, a total scam by incompetent "doctors" who treat their patients like an assembly line and do not listen to your needs or what you are telling them. We will NOT be going back there. And I am going to call to make a formal complaint. All my previous experiences have been fine, especially for myself in women's health. But this experience was awful!!! They might want to consider having the doctors who work with kids be doctors who actually have kids or possess common sense.what has happened to healthcare and doctors that are in it for the right reasons and actually care about their patients?