K

Kenny Yi
Review of Boch Toyota

3 years ago

I came to this dealership to look at a 2017 Toyota...

I came to this dealership to look at a 2017 Toyota Tundra. When I arrived the vehicle was not in the lot because one of the managers took the vehicle for personal use. A waste of 2 hours. My sales advisor assured me the vehicle would be back tomorrow. He said he'll call me when it back.

No one called me the next day. Another day passes before the sales manager called me and ask me how far away was I from make a deal. He had no idea I still didn't see the truck. When I informed him of this he told me its still available and pleadge with me to come see the truck.

Againest my best judgment I went to the dealership. The dealship did not want to play ball when I arrived. I noted some issues and point it out to the sales manager. I explained that standard options where removed by prior owner but the dealship did not care and would not budge on prices. For example, the Toyota track system, tonneau cover, and side steps to name a few.

Another big issues was the truck was not certified pre owned. The manager said it fits all the criterias to be a certified pre owned vehicle but the dealership choose not to file the paperwork necessary because of cost. The sales manager said he could sell me a 3 party warranty. This warranty cost $1,900 and would cover bumper to bumper. After some investing I finded out this warranty only works at THEIR dealership. I can NOT use it anywhere else.

Do yourself a favor and find an another dealership. These guys are scam artists and are out to get your hard earned money.

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