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Elbert R Thomas Jr.

4 years ago

Although the room was very clean, the first time I...

Although the room was very clean, the first time I used the bathroom the toilet flooded the whole bathroom, when I called the front desk and reported the problem they sent the security guard up with towels....REALLY???? There's 3 inches of water on the floor and I'm suppose to do what with 3 towels? Then on top of that, he flushes the toilet AGAIN....now I have an indoor swimming pool in my room, and if you're looking to have breakfast in the morning in the hotel, you better bring your wallet because your gonna have to fork over an extra $13.00 in addition to the room rate. NOT what I expected from a Hilton hotel. The staff was pleasant and professional and was happy to give me another room, it was inconvenient for me because I had to pack all my things up and move them.

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