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Tiara Sainal

4 years ago

Before I say anything, i just wanted to point out ...

Before I say anything, i just wanted to point out that this was my first time ever gg to a vet so I had no expectations (aside from reading reviews online). I called in to book an appointment because my terrapin had an aural abscess but it ruptured and I wanted to have it checked. I was attended by Emily and she was very nice and kept apologising for the wait even though it was unnecessary because my pet was attended to promptly:) . She helped me register at the front :). The diagnosis was done by Dr Danial(daniel?) Chia and he asked me about my terrapin's living conditions and eating habits and complimented me on doing a good job. He told me that my pet was doing fine and did not need a surgery because the opening was healing by itself. He gave me follow up instructions. Emily said that if i had a question after the visit or if my there's something wrong w my terrapin, i can just whatsapp them a picture and enquire. Overall everything went swimmingly and I had a good visit at this place :)

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