Absolute worst customer service in the world! I ge...

Absolute worst customer service in the world! I get better service from the customer service KIOSK at McDonalds! .. called to get a quote on a reservation...called back not even 5 minutes later and Monica answered the phone telling me they were already full before my first call!! I believe Heather was the name of the first girl I talked to .. this was by far the worst customer service I ever received..Monica even went on making excuse after excuse .. "Oh it's because we use 2 different systems" .. so if I had scheduled it on the first call and drove all the way to the Oregon Coast does that mean they would have turned me away because they don't know how to schedule a reservation? .. I'm confused..NOT WORTH IT!