First, I talked with an online representative, I t...

First, I talked with an online representative, I told her, I had very specific financing questions, and asked if she could help, instead of just saying "no, you'll have to speak with someone tomorrow" She kept me tied up for 20 minutes only to then say she would pass my information on and have someone call me. When someone called me back, I explained I had already obtained financing through honda, and was ready (as in walk out the door and to a dealership) to make my purchase, I gave him the stock# I was interested in, he said he would get back with me. 6 hours later, still no call. I went to a dealership that was closer that had the Odyssey touring elite that would fit my bill. Walked in, was there less than 2 hours and was walking out with new Odyssey. Someone is ready to spend $50k + on a new vehicle, and can't get a return phone call. Finally 30 hours later someone called me back, I explained they were late in responding, I told the gentleman the day before I was buying that day. Then again, the next day someone calls, and I again explain that I had purchased elsewhere, and that I had informed the guy that I was purchasing that day. I can pretty much guarantee that I will never do business with any David McDavid branch but definitely not the Frisco branch