R

R. Nicholas Nanovic

3 years ago

This company went above and beyond for us.

This company went above and beyond for us.

We asked them to review our A/C system so that we could gather quotes from different companies. Upon their review, they noticed that our system was about cause damage within days if work wasn't done. This was during one of the hottest weeks on record.

We asked how long it may take to schedule the installation (if their quoted price was reasonable compared to others we had already gathered -- which it was). After some calls, the quickest they would be able to begin work would be 2 weeks.

The person who reviewed our system called his managers to let them know that we had an infant in the house. They authorized him that day to go to the nearest Home Depot and buy us 3 window A/C units to use during the time we would need to wait for the new system to be installed. They did not charge us to purchase the units or rent them. THANK YOU FOR THIS SERVICE!

Our system has now been installed for 3 days and works great. We are extremely happy with their work.

Comments:

No comments