My original and HONEST review is at the bottom of ...

My original and HONEST review is at the bottom of this update and starts "This service is awful!"...

Addendum: (Updated again with proof of additional employee reviews 8 of 25 verified to be current or former employees)

This company's ethics are highly suspect and companies/people should be cautious.

I came to leave a review of my experience and found the reviews associated with this company to be suspect. Every experience was either 5 Stars or 1 Stars.. no middle ground at all. I work in software development and I have never worked on or seen an application that EVERYONE 100% love/hated. It is just odd even for a small sample size like 25 reviews to have everything at the extremes.

So I took 30 seconds and a Web search to find that the 2 of 3 first reviewers are not users but verifiable HealthJoy Employees.

It is questionable to review your own company and suspect when not even mentioning that you ARE PART OF THE COMPANY.

I didn't want to think that HealthJoy appeared to have encouraged employees to artificially raise their companies rating so I spent another 5 minutes expecting the first 2 to be outliers.

I was shocked when I quickly reached 20% of their reviews were absolutely verifiable by employees and not customers so I gave up checking any further.

To be clear this ethically questionable behavior is not just demonstrated by lower level employees as Chadwick McMahon, HealthJoy 'VP of Strategic Partnerships'; an Executive level position also participated with his review "exciting mission driven-company with great leadership".

I have included documentation of the 5 FAKE reviews from HealthJoy EMPLOYEES that I found before giving up on trying to disprove this was not intentionally done to artificially counter act bad reviews. Their VP is review is marked 004.

<Original Review after experiencing the HealthJoy service>

This service is awful!

Everything is on a stupid phone app. IF YOU DON'T HAVE THE APP YOU CAN'T DO ANYTHING except call or email... Absolutely nothing available by their website... If you call then be ready to wait a hour or more and if you email it will be at least a day.

This garbage may be good for Company HR folks so they do less work but it is horrible for the employee trying to use the service to access or verify their benefits.