Elizabeth Burns

Review of Genz-Ryan

I would never recommend this company to anyone. I ...

I would never recommend this company to anyone. I called them after my furnace went out. The service tech. puttered around for about 45 minutes, then gave me a list of about $2000 worth of repairs that needed to be done, or I could replace the furnace (between $4,000 and $6,000).

The next day I had a second company come in to give me a second opinion, and, surprise, surprise, all that needed to be replaced was the flame sensor (under $200). They were able to spot the issue in less than 10 minutes, and had my heat back up and running under 30 minutes. Clearly the tech. was completely inept, or unethical. Either way, save yourself the headache and look elsewhere for heating/cooling services.