Julia Duong

Review of Breckenridge Resort Chamber

We rented a property managed by this company. Had ...

We rented a property managed by this company. Had issues with water heater first night in. Although they sent someone out the next day to "fix" or actually increase the temperature of the water heater, the dealing I had with the General Manager is one of the worst customer service I ever had. He was very rude, condescending, and very unprofessional. He questioned why we would shower at 11 pm, why our family would shower back to back, why it takes us 15 minutes to shower, etc..That is our business and if we paid $4,000k to rent a condo, we should shower when we want to! Even the technician they sent out was very rude and unprofessional as well. This is our vacation- shouldn't have to have such upsetting experiences. Save yourself the headache- I would not advise to rent from Summit Mountain Rentals!