Lisa Lake

Review of JW Marriott Grand Rapids

I never actually stayed at the hotel but somehow w...

I never actually stayed at the hotel but somehow was charged $1,288.00 for the pleasure! Imagine my surprise. I was told I did not cancel my room reservations on time - I called the front desk as well as the 1-800 number. I am now fighting for the return of my money, hoping to pay my rent. I am in the process of running the story through a local news channel to amplify this message.