A

Annissa Minor

3 years ago

My husband and I have been staying here for years....

My husband and I have been staying here for years. We come to myrtle beach at least 4 times a year and enjoy it, except this time! We was there on Oct. 15 for my husband birthday, but we had roaches in our room! We reported to the night manager joey and he made us feel like it was our problem not the hotels he offered a down graded room and no money back. He also stated that if we did not take that we were out of luck, so we ended up leaving it was midnight and i was still in my pjs we love in Ga. and drove home in the middle of the night I am on oxygen and my husband suffers from explosive Ptsd from war. I tried to get him to understand you shouldn't blame the customer for reporting and when they report fix the issues. We will not give them or business anymore in the future visits. This is where we come to relax.

Comments:

No comments