The service while I was there was your usual hotel...

The service while I was there was your usual hotel service.
My problem with this hotel is the service I received after my stay. I left an item in the room and called several times to try to ask someone if it was found. I was directed to lost and found, who never answered the phone. Tried leaving a message and still a week later have not received a call. I began calling and asking for a manager, which didn t help either. The phone rang for minutes each time. The last time I called I was given a very long email address to email lost and found. I asked if they could email me the email address so I could make sure it was correct. Of course, I was told no! The operator wouldn t even the spell the managers name when I asked. I personally won t be staying here again.