In my capacity as Desktop Support at a public util...

In my capacity as Desktop Support at a public utility, I was responsible for all of the computers and peripherals including several card printers. The card printers present were both the IDP Smart 50 and a couple of Zebra printers. I spent a lot of time on the Zebras because they were always problematic. The only issue the IDP printer had was they would eventually run out of consumables and the Security Department would forget to order replacement ribbons but that is no longer a fault of the printer. The IDP printer was and is a superior product. Some may recognize my name as I no longer am employed by that utility and am now the Help Desk Supervisor at IDP. I joined the winning team with a product I fully believe in and had experience with before joining IDP.