Great hospital, however avoid Nurse Brenda Hicks.....

Great hospital, however avoid Nurse Brenda Hicks..she was very nasty to me yesterday when visiting my grandmother and today I called in as I am my grandmother's caregiver, she never called me back. when I went to visit I had my newborn with me, who I went through the screen in process with 2 nurses and 3 security officers before even entering the hospital, went to my grandmother's room and rang nurse bell as I was to notify her so I could see her Dr. 45 mins later after I had already called from my phone to speak with case manager and her Dr had came in..I am talking to the Dr and have her previous dr from Michigan on speakerphone going over her care plan, trying to clear her to have an MRI done when Brenda Hicks comes in telling me I need to get my baby and leave, I need to get out right now. she wasn't polite,she didn't say excuse me nothing she comes in with a Dr present and on the phone and my grandmother is holding her great grand son and she starts demanding for me to get out and leave right now. A hospital is already a very depressing difficult time, my grandmother battling dementia and other health issues is very difficult and to have someone so nasty is uncalled for, unnecessary and does not belong in health care if treating patients family like that is how she works. If she is treating patients family like this,how is she treating the patients when family isn't present?? I have been beyond pleased with Augusta Health outside of this unacceptable treatment. Very saddening to have someone be so nasty for no reasonable reason.