B H Review of Loftech Homes
Loftech has been terrible to deal with regarding ...
Loftech has been terrible to deal with regarding warranty items. Make sure when you close everything is fixed otherwise you ll be waiting indefinitely. Do not take their word for it, do not have them list the items out and address it later. Do not close until the items are remedied to your satisfaction.. Over the course of a year since purchasing my home, I ve dealt with four different individuals in the warranty area - lots of turnover. Be prepared to send multiple emails or make multiple phone calls before anyone takes action. Then it gets to a point where they just ignore you completely.
Buying a home is a significant investment. Please reconsider buying from these folks. It is not worth it - the homes look aesthetically pleasing but the craftsmanship is not up to par. The customer service just downright stinks. I have shared my feedback with my realtor and her office. Please message me if I can help or share more details of my ordeal with Loftech.
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