All the staffs here are smiling and helpful, and t...

All the staffs here are smiling and helpful, and the facilities are of high quality and standards. Not sure how they found out that it was my kid's birthday during the stay, but I think they understood the native Korean language that I spoke with the kid about his birthday and had a wonderful cup cake prepared for the kids during the room make up as a surprise. That alone reveals the quality of their staff. The rooms are also huge compared to other facilities and well maintained. Thank you to all the staffs here in Ritz and especially to AGUS Rockyana and Rakida Putra who arranged us to have a wonderful experience here. Would definitely come back when coming back to BALI!!