Awful experience all around. BEWARE!!!! I have had...

Awful experience all around. BEWARE!!!! I have had a major billing issue with Common Ground due to some inaccurate information that I was given by a Derrik who works there. I was given the manager's name and number and have attempted to reach her 2 times and left 2 detailed messages on her voicemail and never heard back. The customer service is horrible and the 3 people they have working there are not knowledgeable. I switched my health insurance plan as soon as I was able to. This company needs to be nonexistent!!!!!