The customer service gals are always spot-on for k...

The customer service gals are always spot-on for knowledge of my benefits, issues, and support. The coverage I have is great. There are times I have to wait a longer than usual for approval of certain procedures but they get approved. When I am being taken advantage of by a provider with a billing problem I've even had opportunity to be on-line while the customer service rep called them to inform them of how the state had things laid out. It was refreshing. Though MDWise may not be perfect, but wow, the coverage gives me security and the providers really know what they are doing. All of them.