Stayed 2 nights for a short getaway, hotel is supe...

Stayed 2 nights for a short getaway, hotel is super clean, the bearded man at the front desk(Michael) hooked us up with a great price and one of the best rooms at the hotel with a perfect view of the mountains, MANAGERS TAKE NOTICE, if I were running that business I would make Michael a leader at minimum and also showcase his people skills in a training video for other staff, because of his effort to save us some money we end up staying 2 nights instead of 1. But enough about him, back to the hotel, it's in a very convenient area to Gatlinburg, room was very clean, lobby and pool are very clean.
Only cons in my opinion are: Beds are a little hard for my liking, pools are nice but just not deep or big enough, and the ac in our room just wouldn't get the room cold enough for me, all these cons are personal preferences so....I would definitely recommend this place and also if you do stay here stop by the desk and ask to speak to Michael his people skills are sure to brighten your day!