Genevieve Verrastro

Review of Apple Tree Honda

I have had nothing but bad experiences with this d...

I have had nothing but bad experiences with this dealership. If my Honda didn't keep having recalls (!!) I would never ever go there. Just getting an appointment is a pain- I got called that my replacement airbag was available during the middle of a meeting at work, I asked if I could call back on Saturday and was told yes. When I called Sat I was told the schedulers are actually not there on the weekends, but I could leave a voicemail. When I got transferred the phone rang about 100 times and then a message came on telling me NOT to leave a voicemail. They apparently expect us to drop our day jobs and other responsibilities to get our cars in when it's convenient for them.