So, if you are going to offer a "customize" option...

So, if you are going to offer a "customize" option on your online order site...customize the damn things. I ordered 2 kinds of mustard, got NO mustard. I paid for cheese, got NO cheese. I paid to add roast beef, got NO roast beef. But they sure got the "light" on the other meats right. Sandwich looked like a small breakfast burritto, not a sub. They didnt even get the regular sub right that we didnt customize. My boyfriends ordered a sub that came with bacon, he got NO bacon. So, i called and got the manager. He said that he would re-make the sandwiches himself. Cool! Right? Still no cheese or either of the mustards ordered. AND, he wanted the first sandwiches back!! So, what, he could make sure we werent lying? We were at the downtown Marriott. We didnt need to lie for free subs. You'd think the inconvenience of the wait alone, he would have been proffessional enough not to ask for them back. Tacky. The 1 is, one, you can't give less, and two, the delivery kid had a great personality. Thanks at least for that. First time customers. Never again!