Pros - 24/7 during weekdays so lots of flexibility...

Pros - 24/7 during weekdays so lots of flexibility, broken machines don't seem to stay broken, relatively clean facility, prices are reasonable

Cons - They have a webpage for your payment and membership, but most changes to membership have to be done in person (upgrades or purchases can be done, but not downgrades or cancellations). Kind of a scam in that regard.

I really like this place. I work odd hours so typical gym hours don't quite work for me. This was close to my work, so I could go straight from there, so I signed up. Their equipment is fairly clean and staff do a decent job maintaining them.

I'm not sure if this person still works there, but there was someone that was always there late at night. They were friendly at first, and I really liked that. That, however, was a ruse. One day, they started pitching to me a pyramid scheme. They wanted me to sit down with them outside their work hours and persuade me to join them. I stated that I was uninterested, but every time I showed up, they would make the new pitch.

I began to go to the gym less and less to try to avoid them. Additionally, I changed my place of employment, so it was now a decent drive there and was no longer convenient. They have a webportal for management of your account, so I tried to cancel my membership there. Looking around, I couldn't find anything regarding cancellation. So, I called to try to get an answer. I was informed that I couldn't cancel through the web portal or by calling. I had to come in to the facility...

This is a business tactic, which is a tad scummy. There is absolutely NO REASON you can not cancel through a website or on the phone. They claim it's for security reasons but it's for the following two.
1. If it's inconvenient to come in person for you, that means you won't cancel the membership right away. And you may forget even.
2. They want to be able to convince or pressure you into not canceling.