Tried to call multiple times, finally got a guy n...

Tried to call multiple times, finally got a guy named jim, asked if could hold on for a moment so i could get a part number i wrote down prior to calling. He instantly put me on hold, after about 20 mins i gave up and went to some other company. The automated phone service will put you through a loop... 4 and 6. Screw this pos company. They're terrible and i hope they go under.