Christine Douglas Review of The Eureka Company
I wish I could leave less then one star! My husban...
I wish I could leave less then one star! My husband and I have given business to them with our hard earned money in return got nothing but problems! So if you don't like wasting your time and money please go elsewhere! We had our car windshield replaced and was satisfied with the work, so week later decided to have our truck windshield replaced and that was the mistake..... 2 guys came out to do the work which were not the original 2 guys but no big deal they changed the windshield and left, everything seemed to be OK until a few days later it rained and water was coming in then once you hit a certain speed in the vehicle you could hear wind whistling through the seal. We contacted them about the issues and they sent 2 more guys out that would "fix" the problem, well they got the water to stop coming in but the whistling was still there. My husband called and talked to the owner which the owner refused to send out anyone and told us we have to bring the vehicle there if we want it to be looked at. From where the vehicle was to their establishment was a hour away, however, since we needed this addressed because it is so loud and ear piercing we took the vehicle to them, well after about a hour they said they found the air leak and sealed it and we should have no more problems, so crossing our fingers we left. (while we were there we witnessed the owner yelling at a customer and then after getting off the phone was telling his workers about it and saying horrible things about his customer. Found this to be so unprofessional just like refusing to take care of us and making us drive there when it wasn't something we did) we left and as soon as we got back onto the freeway the high pitched whistling was still there......nothing had changed, so frustrated we decided we didn't want them touching our vehicle any more and we would have a different company just fix the problem! So definitely not happy to have to take extra time and money to fix this issue when it should never of been a issue in the first place.

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